Terms of use

Terms and Conditions of TenMatches

Last Updated: 04/12/24

Welcome to TenMatches, the app that connects tennis enthusiasts with qualified coaches for private, semi-private, and group tennis lessons. Please read these Terms and Conditions carefully before using the TenMatches app.

By accessing or using the TenMatches app, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use the app.

1.1. By downloading, installing, or using the TenMatches app, you agree to comply with and be bound by these Terms and Conditions.

1.2. TenMatches reserves the right to update, modify, or change these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms periodically for changes. Your continued use of the app following the posting of any changes constitutes acceptance of those changes.

2.1. TenMatches provides a platform that enables users to connect with tennis coaches for private, semi-private, and group tennis lessons.

2.2. Coaches on the TenMatches platform are independent contractors, and TenMatches is not responsible for the services provided by coaches.

3.1. You must be at least 16 years old to use the TenMatches app.

3.2. You agree to provide accurate and complete information when creating your TenMatches account.

3.3. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4.1. Users can book private, semi-private, or group tennis lessons through the TenMatches app.

4.2. Payment for lessons is processed through the app. Users agree to pay the agreed-upon lesson fee plus any applicable taxes and fees.

4.3. Cancellation policies and fees may apply. Users are responsible for reviewing and adhering to the coach’s cancellation policy.

5.1. Users agree to conduct themselves in a respectful and sportsmanlike manner during all interactions with coaches and other users.

5.2. Any form of harassment, discrimination, or inappropriate behavior will result in immediate suspension of the user’s account.

6.1. TenMatches is not responsible for the actions or conduct of coaches or users.

6.2. TenMatches is not liable for any injuries, damages, or losses resulting from tennis lessons booked through the app.

7.1. TenMatches reserves the right to terminate or suspend a user’s account at any time for violation of these Terms and Conditions.

7.2. Users may terminate their account at any time by contacting TenMatches customer support.

8.1. These Terms and Conditions are governed by the laws of [Jurisdiction]. Any disputes arising out of or in connection with these Terms shall be resolved through arbitration in accordance with the rules of the [Arbitration Association].

By using the TenMatches app, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions or concerns, please contact us at [email protected].