App's Privacy Policy

1. Information We Collect

1.1. Personal Information: When you create a TenMatches account, we collect information such as your name, email address, phone number, and payment details.

1.2. Profile Information: Users may choose to provide additional information in their profiles, including profile pictures, tennis skill levels, and preferences.

1.3. Communication: We may collect and store communication content between users and coaches through the TenMatches app.

1.4. Location Information: The app may collect and process information about your location to match you with nearby coaches.

1.5. Device Information: We collect information about the devices you use to access the TenMatches app, including device type, operating system, and device identifiers.

2. How We Use Your Information

2.1. Service Provision: We use your information to provide the services offered by TenMatches, including facilitating the booking of tennis lessons and connecting users with coaches.

2.2. Communication: We may use your contact information to send you important updates, service announcements, and marketing communications.

2.3. Improvement of Services: We analyze user data to improve the functionality and user experience of the TenMatches app.

2.4. Security: We use your information to enhance the security of the TenMatches app and protect against fraudulent activities.

3. Information Sharing

3.1. Coaches: Your profile information, including your name and tennis skill level, will be shared with coaches to facilitate lesson bookings.

3.2. Service Providers: We may share your information with third-party service providers who assist us in delivering the TenMatches services.

3.3. Legal Requirements: We may disclose your information if required by law or in response to legal process.

4. Data Security

4.1. We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

4.2. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.

5. Your Choices

5.1. You can review and update your account information at any time by logging into the TenMatches app.

5.2. You may opt out of receiving marketing communications from us by following the instructions provided in those communications.

6. Changes to Privacy Policy

6.1. TenMatches reserves the right to update and modify this Privacy Policy at any time. Changes will be effective upon posting to the TenMatches app.

7. Contact Us

7.1. If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at [email protected].

By using the TenMatches app, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, please do not use the TenMatches app.